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Other Online Handbooks for Volunteers
These are excellent web sites by other organizations that provide tools
and resources you may need in an online volunteering assignment, or an
onsite IT volunteering assignment. These can provide with additional resources for service of any kind to any
organization. Some are computer/Internet/networking-related resources,
but many are not (there is information on these web sites for volunteers
tutoring young people, healthcare resources, online volunteers mentoring
students, volunteers serving in developing countries, and more). :
These are resources that relate specifically to setting up and maintaining
community networks and community telecenters. Most of these resources
are for onsite staff, but the materials can help online volunteers support
community network staff via the Internet. This list was compiled with
Volunteers affiliated with
in mind in particular!
Community empowerment, management and development resources to support
volunteers of Seattle Community Network (SCN) in Washington state,
USA. Includes:
- Handbook for Mobilizers (principles and methods for strengthening
a community)
- Handbook for Generating Wealth (principles and a method for fighting
causes of poverty, including tips for starting and sustaining a
micro-enterprise)
- Handbook of Monitoring (sample forms, tips for writing reports,
measuring success, etc.)
- Training modules in community empowerment, community mobilization,
project management and design, obtaining group decisions, awareness
raising and gender balance, identifying community resources, and
more
- The entire Community Management and Development (CMP) Training
Curriculum
This section of the CompuMentor web site is to support its tech volunteers
working with nonprofits and schools, primarily in the greater San Francisco,
California Bay Area (USA). Their resources for volunteers are divided
up into these sections; much of the information is regional-specific,
but much of it would be helpful to any tech volunteer:
- How to Help Someone Use a Computer
- Structuring Volunteer Projects
- Volunteering in Nonprofits
- Volunteers in Schools
- Intro to Databases
- Database Development Plan
- Networking Concepts
- Planning Networks
- Installing Networks
- Administering Networks
- Using Donated Computers
- Computer Hardware Recycling
- Planning a Web site
- Web Development Resources
A knowledge base and forum for ICT volunteers, started by two IT trainers
who have volunteered in Nepal, India, Cambodia and Thailand.
By the Virtual Volunteering Project. This web site was developed in
large part by online volunteers themselves and organizations that
have involved online volunteers. It offers extensive suggestions for
using web search engines, doing online reserach, finding useful shareware
and freeware, researching funding resources (grants), preventing computer
viruses, learning .html, web design resources, finding news articles
on a particular subject, translating documents from one language to
another, creating databases, moderating online discussion groups,
and many, many other resources and tools to help a volunteer undertake
an online assignment successfully.
For healthcare staff (paid or volunteer) working in International
settings, including volunteers. Information is provided in English,
Spanish and French. Produced by Management Sciences for Health (MSH).
Resources include:
- The Provider's Guide to Quality & Culture
- The Health Manager's Toolkit
- The Manager Online
- Managing Reproductive Health Services with a Gender Perspective
- Using Electronic Communications in Family Planning
- A Primer for Accessing and Using Electronic Communications
Technology
- E-Learning for Program Managers through Global Information
Resources
- Managing Human Resources (Assessment and Planning, Performance
Improvement, Training)
- Managing Your Organization's Finances (Financial Sustainability,
Financial Management, AFS Project Documents)
- Managing Information (Use of Data, Monitoring and Evaluation)
- Keeping Your Organization Sustainable (Assessment, Management)
- Managing Community Health Services (Information for Management
and Assessment, Working with Community Members, Managing Community-based
Organizations)
- Managing Drugs & Supplies (Assessment, Selection, Procurement,
Distribution, Use, Management Support)
- General Management Topics, email learning resources, and a list
of other health management resources available on the Internet.
An online educational program designed to train volunteers to help other
people in their communities with the Internet and related technical
issues. The program was created by the University of Minnesota (USA)
Extension Service as a way to educate community volunteers in the concepts
and applications of the Internet, and the web site helps train these
volunteers to provide this assistance. These community volunteers are
then able to more effectively assist others with applications of the
Internet. Master Internet VolunteersSM work with University of Minnesota
Extension Service county offices and directly with community organizations
to help others learn and make effective use of the Internet. The University
of Minnesota Extension Service provides this training in exchange for
volunteer time, including:
- Staffing public access Internet computers at University of Minnesota
Extension Service offices, libraries and other locations.
- Developing web pages for community organizations.
- Giving demonstrations for the public.
- Writing articles for local newspapers.
- Teaching community education classes.
- Working with youth, seniors, or special interest groups to help
them use the Internet.
NSRC is a training and technical assistance provider to programs funded
by the Corporation for National Service (AmeriCorps, VISTA, SeniorCorps,
etc.) in the USA. Its web site supports these volunteers in their work,
and includes a database for effective practices (Epicenter), and an
extensive online resource library that includes volunteer support materials
for its volunteers, such as
- Growing and Sustaining a School-Wide Tutoring Program
- Making an Impact on Out-of-School Time
- Seniors for Schools: Effective Practices Guidebook
- Students Teaching Students: A Handbook for Cross-Age Tutoring
NetDay sponsors one-day, all-volunteer efforts in the USA to build appropriate
wiring infrastructure in schools so they can access the Internet. The
NetDay How-To Guide provides everything volunteers need to undertake
these one-day events successfully
- Tips for Local Organizing
- State and Local Support: Getting Partners on Board
- Planning for NetDay
- Marketing NetDay to Businesses and Other Sponsors
- What NetDay Sponsors Can Do
- Sample NetDay Advertisements
- NetDay Public Relations Essentials
- Technical Issues
- The NetDay Kit
- Site Survey and Wiring Plan
- Cable Installation and Sample Wiring Plan
- Checklist for Technicians
- Non-Technical Volunteers
- Suggested Tools and Supplies Numerous Checklists
This handbook for online volunteer mentors serving in this program has
information and resources to support them in their interactions with
students at this school serving a low-income, primarily Hispanic students
in East Austin, Texas (USA). The handbook, developed by the , includes information about the fourth graders
at Sanchez and their neighborhood; tips for getting started in an online
relationship and suggestions for activities to maintain the relationship;
policies and procedures; safety guidelines; an overview of online culture;
links to resources on web sites by other organizations; and much more.
It's a good model for volunteers or staff to develop online mentoring
programs for students.
For volunteers and staff of the United Nations Volunteers program.
Everything from "Security Guidelines Specific for Women" and what
to do "If Stopped By Armed Aggressors" to "Map Reading" tips and information
on health and medical kits. Of interest to any volunteers anywhere
(as well as volunteer managers themselves) may be the entire section
on "Stress Management." Volunteers
in Technical Assistance (VITA) Understanding Technology Series
VITA places volunteers in developing countries to provide access to
information and knowledge, strengthen local institutions and introduce
improved technologies. Its areas of assistance include (but is not
limited to) agriculture, business and industry, energy, environment,
food processing and management, health and medicine, housing, information
and communication, transportation, water supply and sanitation. VITA
technical papers are used by volunteers as guidelines in selecting
technologies suitable to specific situations. Charts, diagrams, graphs,
and the like are not included in these online, text-only versions.
The World Links for Development (WorLD) program provides Internet
connectivity and training for teachers, teacher trainers and students
in developing countries in the use of technology in education. WorLD
then links students and teachers in secondary schools in developing
countries with schools in industrialized countries for collaborative
learning via the Internet. The WorLD training materials help familiarize
volunteers and other participants with how the Internet to enhance
education programs, and includes
- building a collaborative web project
- reference library
- a guide to conducting research on the Internet
- technology resources (Internet basics, using e-mail and browsers,
- school technology planning, wiring/cabling a school, evaluating
- donations, Internet tools, connectivity, networking, Year 2000
- issues, a list of free stuff and other technical advice and support.
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