How to Build Open Information Societies - July 2004

This free publication is a collection of knowledge-based best practices accumulated by the United Nations Development Program (UNDP) in Europe and the Commonwealth of Independent States (CIS), including from initiatives that involved ICT volunteers. Its main purpose is to identify and share UNDP's know-how by showing how ICT can promote socio-economic development and good governance. Case studies and examples from 19 countries illustrate different e-governance programmes and applications - from a diverse range of initiatives including support for policy formulation, customs reform, youth sexual education, rural deployment of ICTs and training, country database building, and others. Available free online from the UNDP Eastern Europe and CIS Sub-regional Resource Facility.