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UNDP Service Line
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Contribution from Volunteers
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SL1: National and Regional ICT4D Strategies
(e-Strategies)
Includes: - stakeholder workshops and TFs, e-readiness exercises,
formulation of e-strategies, carrying out e-assessments, integration
of ICT into development policies |
Facilitation of downstream inputs and
participation (eg. communities, Civil Society Organizations) in
upstream policy-making processes
Integration of national and local ICT Volunteer initiatives as a
fundamental component of national ICT strategies, particularly in
relation to training and capacity building.
Volunteers as focal points and drivers of Government-supported initiatives
to facilitate and mainstream the use of ICT by Civil Society organizations
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A volunteer under UNITeS in Tanzania
creates the eThinkTank virtual community to discuss IT policy issues,
to influence decision making processes; members of the group from
government, private sector, civil society |
SL2: Strategy Implementation and Capacity
Development (e-Initiatives)
Includes: connectivity, policy and regulation, human resources,
content, applications in priority dev. areas (health, income generation,
energy/environment, emergency situations, education) |
ICT volunteers build capacity on the
application of ICT for priority dev. areas (as mentioned by UNDP)
Promotion of volunteer-driven development of local content and provision
of the necessary skills to interested people so they can put local
information and knowledge online
Creation and promotion of networks that exchange experiences domestically
as well as internationally.
Enticement of "open source" community to voluntarily contribute
to gear efforts and applications towards needs and level of resources
of developing countries |
All UNITeS assignments are valid examples
here. Brief descriptions are accessible through the UNITeS web site,
either under "", or ""
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SL3: ICT for Democratic Governance (e-Governance)
Includes: e-government services, integration of ICT for better Administration,
citizen participation, information provision /transparency |
Promotion of volunteer participation
in national/regional/local decision making:
- by creating and promoting online discussion groups for citizens
to join voluntarily if they are interested in the topic;
- by establishing and promoting communication channels between
government authorities and the population (as individuals and
organized in CSOs)
- create and promote online communities specifically for women
and other marginalized groups
Design and revision of user-tested e-government services, based
on simple interfaces and the progressive introduction of additional
services on the basis of learning from user feedback on existing
ones; complemented by outreach and activities to build up community's
capacity for e-government services.
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Volunteers in the UNITeS Orissa project
(India) provided computer training to local government officials
and community representatives; communities express their concerns
and needs to higher authorities and are listened to; more reliable
early-warning systems for impending cyclones and for post-disaster
damage assessment and information coordination.
Onsite volunteers help developing capacities of local administration
officials on creating/adapting content appropriate for e-government
services in their jurisdiction.
An online volunteer community with practical expertise on e-governance
projects to share best/worst practices on effective delivery mechanisms
for specific e-government services at the local level, in conjunction
with a given national initiative.
Building capacity of govt officials to provide ICT tools for elections,
including the ability of officials to evaluate and monitor elections
on the Internet, and provide access to the population to electoral
information (including vote results). |
SL4: Digital Grants Initiative (e-Grants)
Includes: micro-finance, micro venture capital for e-commerce, support
to NGO for ICT application in dev themes, network creation and extension
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Involvement of Online Volunteers to support
the e-grant recipient institutions with additional expertise
Promotion of local ICT Volunteering in support of the recipients
of e-Grants initiatives. |
Online Volunteers sharing knowledge and
providing technical support for the establishment of micro e-commerce
ventures.
Involvement of ICT-savvy community youth in e-grant initiatives
to train staff, create web sites, involve OVs, etc. |
SL5: National Awareness, Promotion
and Stakeholder Campaigns
Includes: events/campaigns, knowledge sharing networks, ICT in NHDRs |
Development and content provision for
national portals sharing experience and good practices of the role
of ICT for development processes, and including knowledge resources
and other types of support for NGOs and other CSOs that want to
take advantage of the possibilities of ICT.
Promotion and creation of national expert volunteers networks on
ICT4D, exchanging experiences, advocating and taking part in campaigns
for communication and information rights, etc. |
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