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Volunteer ICT4D Contributions to achievement of Millennium Development Goals (by Goal and Target)

MDG#
Contributions from ICT Volunteers
Examples[1]
Entire Millennium Project (ie. whole set of MDGs) See sections 1 and 2 for contributions that are applicable across development areas

Creating/supporting initiatives of Online Volunteers that identify simple and proven practices of using ICTs for basic development needs such as the ones behind the MDGs

A special Online Volunteers project to help translate to many languages of the world basic outreach and awareness materials on the MDGs
Bytes for All is a online volunteer-driven project from SouthEast Asia that identifies and documents how ICTs can make a dent on poverty and bring about human development.

Online Volunteers helped to translate materials for the highly successful International Year of Volunteers 2001 campaign, in at least 7-10 languages outside English, Spanish and French.
Goal 1. Eradicate extreme poverty and hunger Supporting activities that increase local people´s capacity to apply ICT to increase income generation and improve food production and nutrition.  
Target 1. Halve, between 1990 and 2015, the proportion of people whose income is less than one dollar a day Accessing and using market-place online price boards to get better prices for produce, animals, fish, etc, as well as better offers on supplies (seeds, fertilizers, mechanical devices, fishing geart); also more information on trading conditions.

Accessing online services that contain information about job demand/offers.

Establishing general e-exchanges (or simple e-commerce points) for buying and selling goods and services at the local, provincial or national level.

Training people (particularly unemployed youth) on employable ICT skills
Volunteers train fishermen in India to use wireless technology while at sea to find the most profitable fish market for their catch (Bytes for All).

Volunteers under UNITeS supporting a UNDP project to establish Community Resource and Internet Centres (CoRICs) in the Windward Islands of Dominica and Grenada and St. Vincent and the Grenadines and, Barbados. CoRICs are an integral part of the quest for solutions to eradicate absolute poverty: they are oriented to poor communities and individuals to broaden access to information, education, and training at the community level.

ICT volunteers serving in telecentres in Burkina Faso, using intranets, internet, databases, radios and other ICT tools to acquire, process and disseminate information on hybrid seedlings, weather, agricultural best practices, market prices and jobs. (from IICD)

An example of a hybrid bricks/clicks e-commerce initiative. A woman's co-operative is equipped with digital cameras and trained by volunteers to use the them to take pictures of their crafts, and to edit the images into a compressed format suitable for online transmission. The co-op members are also trained by volunteers to work with a nonprofit organization to market their crafts online, thereby reaching retail and wholesale buyers in industrialized countries.
Target 2. Halve, between 1990 and 2015, the proportion of people who suffer from hunger Creating/feeding online repositories of information by academics, extension workers, government officials and farmers, to make knowledge resources on farming and fishing more widely available (using graphic interface for easier information access)

Establishing/promoting networks of farmers, fishermen, co-operatives and extension workers to share best practices on cultivation methods, seed/fertilizers/pests, crop species, produce storage, markets/fairs, water management, etc.

Collaboration of Online Volunteers with farming backgrounds and expertise, providing advise to onsite volunteers and community members regarding new farming and livestock management techniques
In Egypt, ICT UNVs serving in rural community telecenters showing the farmers and their children how to use the Internet to get information on improving their crops, minimizing crop loss, getting better prices for their produce and to promote long term sustainable cultivation. (Technology Access Centers project with UNDP)

A UNITeS project in Orissa, India, helped mitigate the risk to natural hazards by dissemination information obtained via the Internet on storms, flooding, etc., minimizing crop and livestock loss, even avoid unnecessary and costly evacuations.

A volunteer at a local community radio station with access to the internet to respond for user's queries on effective techniques for breeding livestock, treating various ailments of animals, and comparisons in economic yields among different types of livestock.
Goal 2. Achieve universal primary education Supporting activities that use ICT to contribute to local communities/Government efforts to provide all children with a primary education, and in particular, to teachers, parents, students and school administrators.  
Target 3. Ensure that, by 2015, children everywhere, boys and girls alike, will be able to complete a full course of primary schooling Providing ICT skills for teachers so they can use available ICT tools, including for the access and creation of teaching resources.

Supporting ICT integration in the learning process where conditions allow for it (in the later years of primary education, geared towards secondary education)

Providing learning materials to support centers that encourage potential early drop-out children to return to school

Stimulating contributions from Online Volunteers of teaching materials to special Educational Online Knowledge Centers available to the teachers (also available in CD-ROMs, DVDs, etc.)

Creating/Supporting special programmes, using special software and computer interfaces, to provide basic literacy training for adults.[2]

Facilitating and promoting online mentoring of primary and secondary school-age children in situations with severely limited teacher capacities (eg. where HIV/AIDS is taking a toll among teachers).

Creating/supporting Teacher Volunteer initiatives, where teachers and students with the proper ICT capacity and special training
In Benin, education and ICT UNV Specialists, under the UNITeS umbrella, working with the Ministry of Primary and Secondary Education and UNDP/SDNP to integrate ICT in primary and secondary school curricula, establish internet connections for schools, conduct training of trainers in each school, set up youth internet groups.

Corporate Volunteers from a utility company in Parana, Brazil, using ICT to teach basic literacy to adults, in the "Luz das Letras" initiative.

In Jordan, education and ICT UNV specialists as part of the UNITeS initiative assigned to work as part of the team of sectoral specialists in the national telecenter network project, to identify existing educational material online and support local educators in developing content that can be accessed through the telecenters.

Online Volunteers through UNV/NetAid programme supporting the Two for One initiative in Peru to help bring back to school children at high risk of becoming drop-outs. The OVs supported volunteers on the field by providing stories, learning materials and other educational resources.
Goal 3. Promote gender equality and empower women Supporting initiatives aimed at building the capacity of women and girls to use ICTs to expand their choices, particularly via improved access to information, enhanced participation in society and educational opportunities at all levels.  
Target 4. Eliminate gender disparity in primary and secondary education, preferably by 2005, and to all levels of education no later than 2015 Developing and implementing gender-friendly ICT policies/applications/facilities (to overcome disparities in access to ICT by girls and women)

Setting up women's ICT networks, supporting development initiatives aimed at promoting technology among women, ICT skills and educational opportunities, business mentoring, ICT-related job opportunities

Providing ICT skills for women teachers, as well as pedagogical methodologies aimed at advancing ICT-gender equity.

Advanced technical ICT skills for women (setting up special courses, outreaching to young women)

Using ICT tools for economic purposes among women´s production cooperatives

Help set up/promote volunteer women's networks and online self-help groups on particular topics
In Jordan, a volunteer from the UNITeS University Volunteer Network provides technical support in maintaining and developing both the regional Arab States UNIFEM as well as the Arab Women Connect (AWC) websites; helps in the preparation of documents for online publishing; responds to user queries, and assists in the organization of workshops and forums.

A volunteer from the UNITeS University Volunteer Network trained the staff of the Botswana Girl Guides Association and the Botswana YWCA on using basic communication and computer skills, creating and maintaining websites, identifying appropriate ICT facilities to improve systems of communication, and using ICT as tools for resource mobilization efforts.

In Ecuador, a volunteer from the UNITeS University Volunteer Network Systems Development assisted the 'Coordinadora Política de Mujeres' (CPME) with the design, preparation and utilization of their websites, as well as advising CPME and affiliate offices on different uses of technologies (eg. electronic groups for communication).
Goals on Health (4,5,6) Supporting activities that use ICT
  • to better educate on health issues (including nutrition and hygiene), reaching more parents, teachers and caretakers to better prevent and treat diseases
  • to provide increased quantity of updated medical information to more health sector professionals and in efficient and cost-effective manner
  • for wider choice in communications for people and health sector professionals in relation to prevention, support systems, patient care, and quality of life for sick people.
  • as advanced and convenient tools for diagnostic and treatment (telemedicine).
  • Volunteers working with health professionals on how to make use of online and telemedicine systems, mobile phones, walkie- talkies, vehicle radios in the referral hospital ambulance, and other ICT tools to become more efficient and responsive.

    Volunteers work with government officials, NGO staff or community members in using the ICTs (the Internet and radio) to find resources and suggested practices for effective prevention methods for different populations and cultures.

    Online volunteers develop educational packages for local schools, which address local health problems.
    Goal 4. Reduce child mortality    
    Target 5. Reduce by two thirds, between 1990 and 2015, the under-five mortality rate Working directly with community members in using ICTs to access health information to address pre-natal care and healthcare for children under 5 (on issues like balanced nutrition, child spacing or the benefits of breastfeeding).

    Training people working in health and education initiatives to use ICT to support their activities to address maternal and pre-natal health

    Volunteers "on-site" communicating with online volunteer doctors, who could provide advice for parents
    Volunteers using internet, television, radio, broadcasting vans etc to give information to communities on the need for the rural community to vaccinate their children against killer diseases, vaccination campaigns, the availability of vaccines, vaccination centres,etc.
    Goal 5. Improve maternal health    
    Target 6. Reduce by three quarters, between 1990 and 2015, the maternal mortality ratio ICT training of gynecologists and child-delivery staff

    Accessing information on birth control methods

    Promoting and coordinating online volunteer communities of nurses and pregnant/recent mothers; the mothers and nurses mentoring the pregnant women

    Specialist teaching health workers to use ICT to facilitate remote consultation, diagnosis and treatment. Nurses in remote villages use digital cameras to download images of symptoms onto a PC and transfer them to nearby towns for examination by doctors.
    Goal 6. Combat HIV/AIDS, malaria and other diseases    
    Target 7. Have halted by 2015 and begun to reverse the spread of HIV/AIDS Spreading the use of e-networks among HIV-affected people[3] and HIV-related organizations
  • promote and facilitate voluntary online self-help groups and communities for people living with HIV/AIDS; and promote that they share their experiences, knowledge with the public
  • establish phone/email hotlines operated by local volunteers (either living with HIV/AIDS, or with knowledge of prevention, or with psychological knowledge)
  • Creating telework opportunities for HIV-affected people

    Enabling e-Learning opportunities for HIV-affected people

    Using mobile devices (eg. PDAs) to gather local information on disease spread, treatment and evolution, to be aggregated on central databases

    Using ICTs to support capacity-replacement initiatives in countries ravaged by AIDS epidemic (for teachers, government staff, etc.)

    In Nepal, a UNV Specialist for Information Delivery and Dialogue Promotion under the UNITeS contributes to a UNDP pilot project to empower women and girls in poor communities through information delivery and dialogue to address HIV/AIDS and other development needs via the use of digital radio.

    In Trinidad and Tobago, a UNV ICT Specialist supports the networking of several organizations grouped in a regional Caribbean program designed to help prevent HIV/AIDS and to provide better conditions for HIV+ people.

    In Botswana, a UNV Health and ICT Specialists under UNITeS was responsible for the training of trainers of medical workers in ICT Programmes for the Ministry of Health (MoH); in particular the volunteer assisted UNDP in supporting an initiative to train and network teachers on HIV/AIDS prevention and treatment through the application of ICTs

    Volunteers on-site, supported by online volunteers, work with government officials, NGO staff or community members to create a culturally-specific CD rom to be distributed in all CTCs regarding AIDS education.
    Target 8. Have halted by 2015 and begun to reverse the incidence of malaria and other major diseases Similar to Target 7 above Onsite ICT volunteers work with public-health centres and test laboratories to develop Short Message Service (SMS) technology to send test results to clinics in remote regions. As a result doctors can begin treating the diagnosed diseases immediately instead of letting the patients return to their villages risking the further spread of disease.

    Onsite volunteers train doctors and nurses in using the internet giving them access to the most up-to-date medical journals on disease prevention and cures
    Goal 7. Ensure environmental sustainability Supporting activities that drive the use of ICTs in building community capacity to access, record and track environmental information, in particular related to water and sanitation (in relation to WSSD's 2002 action plan)

    Supporting activities promoting the use of ICTs in helping slum dwellers gain better access to adequate housing, healthcare and education, and activities that support governments and institutions in providing these resources.
     
    Target 9. Integrate the principles of sustainable development into country policies and programmes and reverse the loss of environmental resources Using remote sensing and/or GIS systems to monitor environmental degradation or recuperation in local/provincial/national territories

    Gathering data and establishing distributed databases for biodiversity

    Accessing information on energy-efficient devices (eg. new designs for wood-stoves)

    Accessing information and practices on sustainable agriculture/animal husbandry/fishing practices

    Providing information requirements from various environmental conventions (eg. information on green-house inventories for UNFCCC national reporting requirements)

    Using ICTs to attract visitors towards sustainable tourism offers
    In India, a university student under the UNITeS University Volunteer Network collaborates with the State Government of Orissa, assisting its Dept. of Tourism to identify, develop and protect sensitive zones of eco tourism sites. Tasks comprise updating a website, coordinating tour operators with tourism promoters, and preparing promotional materials such as CD-ROMs and brochures.

    (see target 18 below) In Benin, part of a team of volunteers under UNITeS helped the Government set up a national information nodes on Environment, Rural Development and Tourism.

    Volunteers work with community members in using computer databases to monitor and report local environmental conditions for local, state and national officials (including the use of PDAs)

    Volunteers directly assisting farmers, and those that work with farmers, to use the Internet to explore growing options that increase yields while not harming the environment

    Volunteer GIS specialist to train community groups and cooperatives in using geographical databases to better manage their natural assets.
    Target 10. Halve by 2015 the proportion of people without sustainable access to safe drinking water Applying ICT tools (eg. GIS) to help communities become involved in water-basin management

    Access to information on water-efficient methods of agricultural cultivation
    • Specialist participating in water quality/flows sampling, data collection, analysis and reporting, using ICT-enabled procedures (eg. with PDAs . uploading this data regularly via the Internet to Govt. databases that tracks the status of water-basins.
    • ICT Volunteers with good knowledge in GIS calculate water levels and input data to determine amount of water available and sustainable extraction rates.
    Target 11. By 2020 to have achieved a significant improvement in the lives of at least 100 million slum dwellers Supporting community telecenters in slums, and provide IT training for slum dwellers (including employment-oriented skills); encourage recipients of the training to become voluntary trainers themselves.

    Accessing information on government services and regulations

    Using ICTs for property records and registry

    Using ICTs by social workers (to communicate among themselves, to access information on new programs and services)
    Two Info. Systems Specialist UNVs under UNITeS are collaborating in Ecuador and Zimbabwe with IULA (International Union of Local Authorities) as in a project to oster "Municipal-International Cooperation". They help set up the platforms to facilitate matching demand and supply urban development expertise, including in the support to marginalized urban settlements.

    In South Lebanon, an ICT Specialist UNV under UNITeS collaborates with a programme of socio-economic rehabilitation, working with local authorities in collecting relevant data, setting up platforms to access and manage it, and carrying out computer training activities (following a train-the-trainers approach).
    Goal 8. Develop a global partnership for development    
    Target 12. Develop further an open, rule-based, predictable, non-discriminatory trading and financial system. Includes a commitment to good governance, development, and poverty reduction - both nationally and internationally Accessing updated information on market and trade conditions

    Establishing e-commerce / e-exchanges applications for "fair trade" systems
     
    Target 13. Address the special needs of LDCs. Includes: tariff and quota free access for LDC exports; enhanced programme of debt relief for HIPCs and cancellation of official bilateral debt; and more generous ODA for countries committed to poverty reduction    
    Target 14. Address the special needs of landlocked countries and small island developing States (through the Programme of Action for the Sustainable Development of Small Island Developing States and the outcome of the twenty-second special session of the General Assembly)  

    See target 1, for contributions of Volunteers under UNITeS supporting a UNDP project to establish Community Resource and Internet Centres in Dominica and Grenada and St. Vincent and the Grenadines and, Barbados.

    In Maldives, a UNV under UNITeS is helping to bridge the digital divide in remote and isolated islands as a part of a projects by UNDP and UNV for atoll development for sustainable livelihoods. The tasks include the co-ordination of the establishment of ICT centres in 10 islands, technical and management advice to the ICT centres as well as develop ICT awareness programmes at national level in support of ICT policy development.

    In Niue, a UNV under UNITeS was assigned to the Information Services Office, and is assisting local staff in the creation of software applications and government databases, training in programming and web site creation, and maintenance schemes at the government ICT training center.

    Target 15. Deal comprehensively with the debt problems of developing countries through national and international measures in order to make debt sustainable in the long term Using ICTs to monitor information on debt-swap arrangements  
    Target 16. In cooperation with developing countries, develop and implement strategies for decent and productive work for youth Developing advanced/professional ICT capacity among youth as a means of increasing opportunities for meaningful and productive work (note: almost all community-wide ICT activities carried out under UNITeS have a strong focus on youth participation, and training for employment; some e-learning assignments also feature this orientation towards work preparation for youth; also, see reference under Target 18 below, to the joint Cisco-UNDP-UNV/UNITeS Networking Academies Initiative (directly geared towards highly employable technical ICT skills, mostly aimed at youth)

    In Uzbekistan, a UNV under UNITeS is acting as National Focal Point for ICT, conducting field research on projects related to the promotion of a market economy, building infrastructure and reconstruction of social sector. Much of the direct implementation is done with youth organizations and student associations, promoting local ICT volunteering, conducting workshops and training for local ICT volunteers, and exploring possibilities of cooperation with other donors and aid agencies involved in ICT promotion.

    In Bosnia-Herzegovina, students from the UNITeS University Volunteer Network have participated in a UNV Youth Confidence Building Project, thru building capacity on the updating and management of the project's web-site, technical support and troubleshooting, as well as training on specific ICT programs.

    In Ecuador, students from the UNITeS University Volunteer Network cooperated with another UNV and a group of local students to support the management development project 'Loja Competitiva' in its goal to enhance the creation of new enterprises and investments. They focused on creation and maintenance of the project's web page, and on generating indicators and objectives to improve technology communication systems in the La Loja Competitiva context.

    Online volunteers work directly with youth in guiding them on the basics of setting up a business, of managing money, of behavior in the workplace, in preparing CVs, etc.
    Target 17. In cooperation with pharmaceutical companies, provide access to affordable essential drugs in developing countries    
    Target 18. In cooperation with the private sector, make available the benefits of new technologies, especially information and communications Note: This entire table illustrates contributions of Volunteers to make ICT effective tools of development (though not necessarily in collaboration with private sector). For this specific target, roles of Volunteers (1) ICT-related Corporate Social Responsibility, and (2) ICT policy and direct Government support are shown.

    Helping private sector implement initiatives related to ICT for Development, in particular by maximizing the volunteering component of such initiatives, their benefits to local communities and their socially inclusive character.

    Establishing corporate volunteering programmes supporting the application of ICT for diverse developmental purposes.

    Supporting national policy making aspects related to developmental application of ICT and e-inclusion.

    Contributing to strengthen institutional capacity in government institutions (i.e. Ministries)
    UNVs under UNITeS are playing a key role in a major project in collaboration with Cisco Systems and UNDP, the Networking Academies LDC Initiative. In its first phase, they helped in 19 countries to extend highly valuable technical training from the Cisco curriculum to people from poor communities, and to extend these Academies outside of capital cities.

    In Chile, a UNV in the UNITeS framework is working with ProHumana, a Chilean NGO specialized in Corporate Social Responsibility. Among the services provided, was to programme and support an innovative Spanish-language Online Volunteering service (using UNV's expertise in managing the NetAid OV service since early 2000). The Volunteer also designed and implemented ProHumana's website, PlazaNueva, where the OV service is accessed.

    In Bhutan, a country very new to the digital revolution, UNVs in a project included in the UNITeS framework were introducing the use of ICTs in many of its official institutions, like the Ministries of Finance, Agriculture, Trade and Industry, and at the Division of Information Technology, Ministry of Communications

    In Honduras, a volunteer from the UNITeS University Volunteer Network is contributing as a Junior Technical Adviser for HONDUTEL's project "Support to management, modernization and expansion of HONDUTEL", related to the design of the future national telecom network. In particular, the volunteer assists in revising and elaborating terms of reference and technical specifications in some of the 25 sub-projects in modernization and expansion plans of HONDUTEL, as well as offering advice in operation systems, net maintenance and quality control.

    In Tanzania, an international UNV through the UNITeS initiative supported the Government to set up a National ICT Council to expand access to ICT training and Internet use in the country. His activities included the provision of substantive advice to each member on ICT policies and strategies, as well as develop outreach activities to institutions and companies served by the Council.

    In Benin, a team of volunteers under UNITeS helped the Government set up a national information network on 8 sectoral activities, by strengthening each institutional node in their human and institutional capacities to implement Information Management strategies. The sectors were: NGOs and Development Associations, Planning and Development Cooperation, Health and Social Development, Environment and Rural Development, Media, Culture, Arts and Tourism.

     

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