Chile

Capacity Building in ICT
In 2001-2002, a National UN Volunteer (NUNV) worked with UNDP Chile and a Chilean NGO, ProHumana / PlazaNueva, to establish the nation's first online volunteering service. The NUNV worked with staff of the UNV's E-Volunteering unit, who manage and maintain UNV's own Online Volunteering service, to further refine the program and better prepare NGOs using the service to involve online volunteers.

As of April 2002, 17 Chilean organizations had already posted assignments to this Chilean online volunteering portal. The NUNV reports, "The most difficult stage was making people understand the difference between being a volunteer in person and being one online. This also involves training for those who carry out online volunteering as well as for the organizations that request it."