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Community ICT, CTC and Networking Resources [Knowledge Base Index]

There are many online resources by other organizations that offer suggestions especially tailored to setting up and maintaining community ICT and networking projects, including community telecenters/community technology centers. Some sites also offer tips for activities at such centers, such as how to work with diverse populations and how to teach certain classes. Most of these resources are for onsite staff, but the materials can help online volunteers support community technology center staff via the Internet. This list was compiled with Volunteers affiliated with Volunteers affiliated with UNITeS in mind in particular!  

Technology Access Community Centers (TACCs) in Egypt
This is an Executive Summary of an Evaluation Mission Report about the United Nations Volunteers TACCs project in Egypt. It was prepared by Vikas Nath in June - July 2001.

@ease With E-mail: A handbook on using electronic mail for NGOs in developing countries
Prepared by the United Nations Non-Governmental Liaison Service (UN-NGLS) and the Friedrich Ebert Foundation (New York office). Explains basic terms and concepts, offers advice and contacts, lists existing computer communications networks and local e-mail service providers in developing countries, and suggests ways to benefit from these communication tools. Presented in question and answer form ("How can NGOs improve their chances of getting access to Internet connected networks?"). Great resources to help volunteers teach communities in developing countries the value of the Internet. This handbook is available offline in French and Spanish (visit the web site and contact UN-NGLS for information).  

Bridges.Org International Digital Divide Resources
Includes Educational Materials and Curricula, Running a Community Technology Center, Appropriate Technology Guides, E-Readiness Assessment Tools, information about  “E-Democracy, ” and a listing of Regional Digital Divide Resources.  

Community Workers' Handbooks
Community empowerment, management and development resources to support volunteers of Seattle Community Network (SCN) in Washington state, USA. Includes:

  • Handbook for Mobilizers (principles and methods for strengthening a community)
  • Handbook for Generating Wealth (principles and a method for fighting causes of poverty, including tips for starting and sustaining a micro-enterprise)
  • Handbook of Monitoring (sample forms, tips for writing reports, measuring success, etc.)
  • Training modules in community empowerment, community mobilization, project management and design, obtaining group decisions, awareness raising and gender balance, identifying community resources, and more. The entire Community Management and Development (CMP) Training Curriculum

CompuMentor Volunteer's Resource Center
Founded in 1987, the nonprofit TechSoup Global, with the belief that technology is a powerful factor for social change. It stimulates a worldwide network of volunteers working together to develop and share cutting edge solutions to the most urgent social challenges. Their resources for volunteers are divided up into sections::

  • How to Help Someone Use a Computer
  • Structuring Volunteer Projects
  • Volunteering in Nonprofits
  • Volunteers in Schools
  • Intro to Databases
  • Database Development Plan
  • Networking Concepts
  • Planning Networks
  • Installing Networks
  • Administering Networks
  • Using Donated Computers
  • Computer Hardware Recycling
  • Planning a Web site
  • Web Development Resources

Critical Digital Dividends: Articles & News
Includes "Digital Dividend Case Studies" (Education for the E-economy, Expanding Microfinance, Internet Commerce for Development, Precision Agriculture, Rural Connectivity, Digital Community Centers, and much more) and "Background Articles" (From the Global Digital Divide to the Global Digital Opportunity, IT and the Environment, 10 Ways E-Commerce Could Affect the Environment, and more).  

Electronic Journal on Information Systems in Developing Countries - special issue on Telecentres
Includes pieces on Evaluation of Online Access Centres: Promoting Micro E-Business Activity in Small, Isolated Communities; Comparing Urban and Rural Telecenters Costs; Comparing Approaches: Telecentre Evaluation Experiences in Asia Latin America; Building a Knowledge Infrastructure for Learning Communities; and True Stories: Telecentres in Latin America and the Caribbean.  

Global Community Telecentre Resources Website by UNESCO
UNESCO first introduced facilitating networking among community telecentres worldwide. Sharing of information, experiences and resources related to practical telecentre implementation and management is the objective of the UNESCO website.

Handbook for Online Volunteers - Tools & Resources
By the Virtual Volunteering Project. This web site was developed in large part by online volunteers themselves and organizations that have involved online volunteers. It offers extensive suggestions for using web search engines, doing online research, finding useful shareware and freeware, researching funding resources (grants), preventing computer viruses, learning .html, web design resources, finding news articles on a particular subject, translating documents from one language to another, creating databases, moderating online discussion groups, and many, many other resources and tools to help a volunteer undertake an online assignment successfully.  

International Guide to Community Networking and How you can use IT in the community
These two guides provide excellent information applicable to a variety of settings. Resources include: a guide to the basics of getting connected; how to promote awareness and access to a community networking project; a guide to providing training and support to the community; details on creating online communities in towns, villages and virtual spaces; and resources to help establish community partnerships and participation.

International Community Technology Development
Coverage and resource material on community technology developments in the international arena, and related developments since the Community Networking Global 2000 conference in Barcelona last year. GlobalCN2001 will take place December 5-7 in Buenos Aires.  

KnowNet
Includes a page of links to online articles and books relating to ICT, Community Development and Knowledge Management;("Developing Women: How technology can help" by Ashima Goyal; "Beyond Connectivity: New Information and Communication Technologies for Social Development" by Ricardo Gómez, Juliana Martínez and Fundación Acceso; and much more); KnowNet Weaver, a collection of free-of-cost, freeware or shareware oftwares/tools which enable communities, NGOs and individuals to create interactive websites without incurring any monetary cost; and TechKnow, a remote website-based as well as e-mail administered web designing course for individuals, organisations and communities working towards sustainable development.  

Learn the Net
Internet tutorials available in English, Español, Français, Deutsch and Italiano.  

Master Internet VolunteerSM Program
An online educational program designed to train volunteers to help other people in their communities with the Internet and related technical issues. The program was created by the University of Minnesota (USA) Extension Service as a way to educate community volunteers in the concepts and applications of the Internet, and the web site helps train these volunteers to provide this assistance. These community volunteers are then able to more effectively assist others with applications of the Internet. Master Internet VolunteersSM work with University of Minnesota Extension Service county offices and directly with community organizations to help others learn and make effective use of the Internet. The University of Minnesota Extension Service provides this training in exchange for volunteer time, including:

  • Staffing public access Internet computers at University of Minnesota Extension Service offices, libraries and other locations.
  • Developing web pages for community organizations.
  • Giving demonstrations for the public.
  • Writing articles for local newspapers.
  • Teaching community education classes.
  • Working with youth, seniors, or special interest groups to help them use the Internet.

National Service Resource Center (NSRC)
NSRC is a training and technical assistance provider to programs funded by the Corporation for National Service (AmeriCorps, VISTA, SeniorCorps, etc.) in the USA. Its web site supports these volunteers in their work, and includes a database for effective practices (Epicenter), and an extensive online resource library that includes volunteer support materials for its volunteers, such as

  • Growing and Sustaining a School-Wide Tutoring Program
  • Making an Impact on Out-of-School Time
  • Seniors for Schools: Effective Practices Guidebook
  • Students Teaching Students: A Handbook for Cross-Age Tutoring

NetDay How-To Guide Index
NetDay sponsors one-day, all-volunteer efforts in the USA to build appropriate wiring infrastructure in schools so they can access the Internet. The NetDay How-To Guide provides everything volunteers need to undertake these one-day events successfully

  • Tips for Local Organizing
  • State and Local Support: Getting Partners on Board
  • Planning for NetDay
  • Marketing NetDay to Businesses and Other Sponsors
  • What NetDay Sponsors Can Do
  • Sample NetDay Advertisements
  • NetDay Public Relations Essentials
  • Technical Issues
  • The NetDay Kit
  • Site Survey and Wiring Plan
  • Cable Installation and Sample Wiring Plan
  • Checklist for Technicians
  • Non-Technical Volunteers
  • Suggested Tools and Supplies
    Numerous Checklists

Volunteers in Technical Assistance (VITA) Understanding Technology Series
VITA places volunteers in developing countries to provide access to information and knowledge, strengthen local institutions and introduce improved technologies. Its areas of assistance include (but is not limited to) agriculture, business and industry, energy, environment, food processing and management, health and medicine, housing, information and communication, transportation, water supply and sanitation. VITA technical papers are used by volunteers as guidelines in selecting technologies suitable to specific situations. Charts, diagrams, graphs, and the like are not included in these online, text-only versions.  

World Links for Development (WorLD) Resource Materials
The World Links for Development (WorLD) program provides Internet connectivity and training for teachers, teacher trainers and students in developing countries in the use of technology in education. WorLD then links students and teachers in secondary schools in developing countries with schools in industrialized countries for collaborative learning via the Internet. The WorLD training materials help familiarize volunteers and other participants with how the Internet to enhance education programs, and includes

  • building a collaborative web project
  • reference library
  • a guide to conducting research on the Internet
  • technology resources (Internet basics, using e-mail and browsers,
  • school technology planning, wiring/cabling a school, evaluating
  • donations, Internet tools, connectivity, networking, Year 2000
  • issues, a list of free stuff and other technical advice and support.

 

 

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